Marketing & Commercial

 

It is important to anticipate the satisfaction of the clients’ needs. The aim is to create effective demand.

 

Wellcom SURVA helps to marketing, sales, customer service and market research departments to make their studies effectively. By using online surveys, you get the necessary information to understand potential customers and test the effectiveness of resources dedicated to advertising and marketing.

 

Some studies of example:

 

Market, Consumers and Competitors Research

Study that presents the amount and type of consumers who will purchase the good or service, and at what price they are willing to get it. Additionally, the study indicates if the features and specifications correspond to what the customer want to buy.

 

Customer Satisfaction

A good service is to understand customer needs and supervise that it has been received. These studies measure customer satisfaction by establishing different levels of satisfaction, since the difference between a satisfied customer and one very satisfied can suppose a substantial change at the time of repeating a purchase.

 

Visitors of your Website

The results obtained account for user profiles, their activities on the Internet and their information needs, among other valuable information that is considered as investigation objective. With this type of surveys it is possible to make important decisions regarding the process of planning and designing a website.

 

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APPLICATIONS SOME USES

MARKETING & COMMERCIAL
HUMAN RESOURCES
BUSINESS TRAINING
ACADEMIC INSTITUTIONS


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